Setup user mac os

Question: Q: What is the «Setup User» password which is asked for after updating?

OSX did an update last night (I’m on 10.11.3) and after it reboot it asked me for the «Setup User» password, see photo below. I am aware that you can just reboot to get around this issue — but as we have seen it multiple times in our office now, we’d like to know exactly why it is happening.

Can anyone confirm that this is a bug?

Mac mini, OS X El Capitan (10.11.3), updating bug

Posted on Jan 29, 2016 6:27 AM

Just press Control+Option+Command+Delete keys and it will switch to full username/password prompt.

Posted on Mar 22, 2016 11:38 AM

Helpful answers

I had to hit the following keys to be able to login as myself, Control-Option-⌘-Delete-Return. After pressing all the keys I listed together, I was able to freely login to any account.

Jun 21, 2016 7:32 AM

Just use Control-Option-⌘-Delete-Return. This will take you to the username and password prompt. enter your credentials and log in

Jun 23, 2016 4:47 PM

Just press Control+Option+Command+Delete keys and it will switch to full username/password prompt.

Normally that works to switch between the «List of users» and «Name and password» login screens, but not always in this case. I support several dozen Macs, and one in particular always shows this when the OS is upgrade. I have tried switching to the Name and password login screen, but it didn’t work.

Also, here’s a thread where several posters experienced the same problem, tried the same fix (Control-Option-⌘-Delete), and it didn’t work for them, either: http://forums.macrumors.com/threads/setup-user-login-prompt-after-update.1899186 /

The only fix I know is to do a forced shutdown. This can be accomplished by holding the power button for five seconds. In the case of desktop Macs, pulling the power cable also works.

IMPORTANT UPDATE: On another page, someone suggested using Option-Return. That didn’t work either, but it did put the insertion point in the password box. Then I tried Control-Option-⌘-Delete, and it worked!

So the trick is to click in the password field first, then type Control-Option-⌘-Delete. When I did this, I was able to log on using my regular credentials.

Источник

Set up your new Mac

Use these basic setup steps to get your new Mac up and running.

If your Mac was just repaired and now starts up to the setup assistant, learn how to restore your Mac from a backup.

Check for an Internet connection

It’s best to set up your Mac somewhere that has a Wi-Fi network or other connection to the Internet. Your Mac will use that connection to complete certain setup steps. If the network requires a password, have the password ready.

Plug in only the essential devices

If you’re using an external keyboard and trackpad or mouse, turn them on or plug them into your Mac. If you’re using an external display, plug it in and turn it on as well, but don’t connect any other peripherals yet. And of course plug in your Mac.

If you’ve never used a trackpad before, here’s a tip: To click, press down or tap on the trackpad surface.

Turn on your Mac

Some Mac notebooks automatically start up when you connect the computer to power or open its lid. On other Mac computers, press the power button to start up.

Use the setup assistant

A series of windows will ask you for setup details, such as your Apple ID. If you’ve used iTunes or have an iPhone or iPad, you already have an Apple ID. Use the same Apple ID on your Mac.

We recommend that you let the setup assistant turn on FileVault, iCloud Keychain, and Find My Mac. You can also let it transfer information from another computer or Time Machine backup, or you can do that later using Migration Assistant.

You’ll be asked to create the name and password of your computer account. You’ll need this information to log in to your Mac, change certain settings, and install software.

Check for software updates

When the setup assistant finishes setting up your Mac, you’ll see the Finder, which includes a menu bar at the top of the screen and the desktop below that.

Click App Store in the Dock at the bottom of your screen, then find and install any software updates. After your software is up to date, you can connect any printers or other peripherals and begin using your Mac.

Источник

Change or reset the password of a macOS user account

You can change the password that you use to log in to your Mac, or reset the password if you don’t remember it.

The password of your macOS user account is also known as your login password. It’s the password that you use to log in to your Mac and make certain changes, such as installing software.

Change your password

If you know your password and can use it to log in to your account, you can change your password in Users & Groups preferences:

1. Choose System Preferences from the Apple menu, then click Users & Groups.
2. Select your user name from the list of users.
3. Click the Change Password button, then follow the onscreen instructions.

Reset your password

If you don’t remember your password, or it isn’t working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:

• Make sure that you’re typing the correct uppercase or lowercase characters. If your keyboard has Caps Lock turned on, the password field shows a Caps Lock symbol .
• If the password field shows a question mark, click it to display a password hint that might help you to remember.
• Try to log in without a password. If that works, you can then add a password by following the steps to change your password.
• Try to log in with the Apple ID password that you use for iCloud. If you just changed that password and the new password isn’t working, try the old password first. If that works, you should be able to use the new password from then on.

Reset using your Apple ID

In some macOS versions, you can use your Apple ID to reset your login password. At the login screen, keep entering a password until you see a message saying that you can reset your password using Apple ID. If you don’t see the message after three attempts, your account isn’t set up to allow resetting with Apple ID.

1. Click next to the Apple ID message, then follow the onscreen instructions to enter your Apple ID and create a new password. You’ll be asked to restart when done.
2. Log in with your new password.
3. Determine whether to create a new login keychain.

Reset using another admin account

If you know the name and password of an admin account on your Mac, you can use that account to reset the password.

1. Log in with the name and password of the other admin account.
2. Choose System Preferences from the Apple menu, then click Users & Groups.
3. Click , then enter the admin name and password again.
4. Select your user name from the list of users.
5. Click the Reset Password button, then follow the onscreen instructions to create a new password:
   
6. Choose Log Out from the Apple menu.
7. Log in to your account using your new password.
8. Determine whether to create a new login keychain.

Reset using the Reset Password assistant (FileVault must be on)

If FileVault is turned on, you might be able to reset your password using the Reset Password assistant:

1. Wait up to a minute at the login screen, until you see a message saying that you can use the power button on your Mac to shut down and start up again in Recovery OS. If you don’t see this message, FileVault isn’t on.
2. Press and hold the power button until your Mac turns off.
3. Press the power button again to turn on your Mac.
4. When the Reset Password window appears, follow the onscreen instructions to create a new password.
   If you need to connect to Wi-Fi, move your pointer to the top of the screen and use the Wi-Fi menu to connect. To exit without resetting your password, choose Apple menu > Restart.
   
5. When done, click Restart.
6. If you were able to reset your password with the Reset Password assistant, log in to your account using your new password.
7. Determine whether to create a new login keychain.

Reset using your Recovery Key (FileVault must be on)

If FileVault is turned on and you have a FileVault Recovery Key, you can use that key to reset your password.

1. At the login screen, keep entering a password until you see a message saying that you can reset your password using your Recovery Key. If you don’t see the message after three attempts, FileVault isn’t on.
2. Click next to the message. The password field changes to a Recovery Key field.
3. Enter your Recovery Key. Use uppercase characters, and include the hyphens.
4. Follow the onscreen instructions to create a new password, then click Reset Password when done.
5. Determine whether to create a new login keychain.

If you can’t log in with your new password after restarting your Mac, take these additional steps:

1. Restart again, then immediately hold down Command-R or one of the other macOS Recovery key combinations until you see the Apple logo or a spinning globe.
2. When you see the macOS Utilities window, choose Utilities > Terminal from the menu bar.
3. In the Terminal window, type resetpassword , then press Return to open the Reset Password assistant pictured above.
4. Select ”My password doesn’t work when logging in,” then click Next and follow the onscreen instructions for your user account.

Create a new login keychain, if necessary

After resetting your password and logging back in to your account, you might see an alert that the system was unable to unlock your login keychain. This is expected, because the passwords for your user account and login keychain no longer match. Just click the Create New Keychain button in the alert.

If you didn’t see an alert about your login keychain, or you see other messages asking for your old password, reset your keychain manually:

1. Open Keychain Access, which is in the Utilities folder of your Applications folder.
2. Choose Preferences from the Keychain Access menu, then click the Reset My Default Keychain button in the preferences window. After you enter your new password, Keychain Access creates an empty login keychain with no password. Click OK to confirm.

If you don’t see a Reset My Default keychain button, close the preferences window and select the “login” keychain from the left side of the Keychain Access window. Press the Delete key, then click Delete References.

Choose Log Out from the Apple menu to return to the login screen.

Log in to your account using your new password. Your account password and login keychain password now match again.

Источник