Cisco Anyconnect Manual uninstall Mac OS
This article refers to the Cisco AnyConnect VPN. If you’re looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Beta Landing Page. |
If you’re not sure which service you’re using, see: How do I know if I’m using the Cisco AnyConnect VPN or the Prisma Access VPN Beta?
Q: How do I uninstall Cisco Anyconnect VPN Client on Mac OS X?
Answer
If the application is still installed do this:
- From the Finder go to the Applications folder.
- Look for the Cisco folder and open it
- Then double click on Uninstall Anyconnect to start the uninstall process
- Follow instructions to uninstall VPN program
Here’s the procedure for manually uninstalling the AnyConnect client from a Mac OS X system.
As root, run the following shell script from the Terminal:
You will be prompted for your password. Once you enter it, just follow the steps
If you still having trouble and/or the new Cisco Anyconnect installation complains that you have a version installed, follow these steps:
Enter these commands to clean out the old Cisco VPN kernel extension and reboot the system.
If you installed the Cisco VPN for Mac version 4.1.08005 package, enter these commands to delete the misplaced files. The deletion of these files will not affect your system, since applications do not use these misplaced files in their current location.
Enter these commands if you no longer need the old Cisco VPN Client or Shimo.
Install Cisco AnyConnect Secure Mobility Client on a Mac Computer
Available Languages
Download Options
Objective
This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.3 on a Mac Computer. This article is applicable only to Cisco Business products that includes the RV34x series routers and not Enterprise products.
Introduction
AnyConnect Secure Mobility Client is a modular endpoint software product. It not only provides Virtual Private Network (VPN) access through Secure Sockets Layer (SSL) and Internet Protocol Security (IPsec) Internet Key Exchange version2 (IKEv2) but also offers enhanced security through various built-in modules. Why use a VPN? A VPN connection allows users to access, send, and receive data to and from a private network by means of going through a public or shared network such as the Internet but still ensuring a secure connection to an underlying network infrastructure to protect the private network and its resources.
Applicable Devices | Software Version
AnyConnect and Mac Software Version
AnyConnect (This document uses AnyConnect version 4.3 | Link to download)
Mac OS Catalina (10.15) is compatible with AnyConnect 4.8 and later
- Note: You will encounter issues if you attempt to use Mac OS Catalina with earlier versions of AnyConnect (AnyConnect 4.8 Release Notes | Details from Apple )
Mac OS Mojave (10.14) is compatible with AnyConnect 4.7.04056 and below (Link to download)
AnyConnect App
To try out AnyConnect on mobile devices, the App can be downloaded from Google Play store or Apple store.
Install AnyConnect Secure Mobility Client
AnyConnect client licenses allow the use of the AnyConnect desktop clients as well as any of the AnyConnect mobile clients that are available.
Licensing Structure — Firmware versions 1.0.3.15 and later
As of March 2019, using RV340 series routers version 1.0.3.15 and later no longer require server licenses. Now you will need only a client license to download and use the Cisco AnyConnect Secure Mobility Client. A client license enables the VPN functionality and are sold in packs of 25 from partners like CDW or through your company’s device procurement.
We recommend the following user license for use with the RV340 Series:
L-AC-PLS-LIC= Qty=25 Duration=12
Licensing Structure — Firmware versions 1.0.2.16 or lower
If you have not yet updated your firmware, please do so now. Do not delay. Click here to visit the downloads page for the RV34X series.
For further information and community discussion on AnyConnect licensing updates, click here.
For AnyConnect Licensing FAQs, click here.
Step 1
Install the AnyConnect Pre-deployment Package for the MAC operating systems.
Step 2
Double-click the installer.
Step 3
Step 4
Go over the Supplemental End User License Agreement and then click Continue.
Step 5
Step 6
Choose the components to be installed by checking or unchecking the corresponding check boxes. All components are installed by default.
The items you select in this screen will appear as options in AnyConnect. If deploying AnyConnect for end-users, you may want to consider deselecting options.
Step 7
Step 8
(Optional) Click Change Install Location to manually specify the path to install AnyConnect.
Step 9
Step 10
(Optional) Enter your password in the Password field.
Step 11
Click Install Software.
Step 12
You should now have successfully installed the AnyConnect Secure Mobility Client Software on your Mac computer.
View a video related to this article.
Question: Q: Uninstalled Cisco and Now trying to re-install But.
Keep getting this message when trying to re-install Cisco VPN — «anyconnect secure mobility client cannot be installed on this disk. Version 3.1.02026 of the cisco anyconnect secure mobility client is already installed.» Moved and deleted and when I search I only find the download or emails with information on the subject.
New MAC user and need assistance.
MacBook Pro, OS X Mountain Lion (10.8.2)
Posted on Jan 30, 2013 8:16 AM
Helpful answers
I know I’m coming across this months later, but maybe I can shed some light for other users experiencing this same problem:
I used AppZapper to remove a copy of Cisco VPN I had installed on my system and ended up having the exact same issue as Glenn when trying to reinstall. What I did was this:
- Open Terminal and do the following:
- su (be careful when giving yourself root, of course)
- cd /opt/cisco/anyconnect/bin
- ls (to see if there’s a vpn_uninstall.sh file)
- If there is, then run the following command:
You’ll get this confirmation message in the Terminal:
Successfully removed Cisco AnyConnect Secure Mobility Client from the system.
Now go back to your .dmg or vpn.pkg file (whatever your source for installing is). Now when you get to the Destination part, you should get no error and you can proceed with the installation.
Oct 10, 2013 9:38 AM
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You didn’t uninstall it.
Any third-party software that doesn’t install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product’s Help menu, if there is one, for instructions. Finding none there, look on the developer’s website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you’re waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
You may have to log out or reboot in order to complete an uninstallation.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you’re sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse . The same goes for «utilities» that purport to remove software.