Windows Fax and Scan
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Most users these days prefer scanning than faxing because of the convenience and quality. Scanning usually converts document into an image that is why the only option for is it to save the file as jpeg or pdf. For more information about Windows Fax and Scan, you can refer to Giridhar J‘s answer on this thread, dated September 27, 2015 .
Let us know if you need further assistance.
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Did you read question? I cannot save as a pdf as there is no choice for this or any other document type.
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This issue may occur if you have an outdated driver. If your device doesn’t have an option to directly save scanned document as PDF file, you can use a file converter to convert the document from JPG to PDF.
You can also check out community member cleiby‘s reply on this thread, dated February 4, 2016 , that is about turning the scanned document from JPG to PDF.
If you have other concern, don’t hesitate to reach out to us.
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Windows 7 Windows Fax and Scan does not open.
This behavior occurs if:
• You’ve relocated the Documents folder to a network or removable drive earlier, and the path is currently unreachable. (OR)
• The Documents folder is pointing to a Root folder of a fixed drive (example, D:\)
If you’ve relocated the Documents folder to a network or removable drive earlier, and the path is currently unreachable, follow the steps mentioned below to fix the issue:
This happens if the corresponding shell folder was relocated earlier and is pointing to an invalid location. For instance, if an user relocates the Documents folder to a removable hard drive and then disconnects the removable hard drive at a later stage, this problem is seen. If you wish to reset the shell folder paths to the default location, use the following steps:
1. Click Start, type regedit.exe and press ENTER
2. Navigate to the following location:
HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ User Shell Folders
3. Double-click the registry value associated with the shell folder.
4. Set its value data accordingly.
For example, to reset the Documents folder path, double-click Personal and set its data to %USERPROFILE%\Documents
Importantly, make sure that the Value type is REG_EXPAND_SZ, as we’re using an expandable string (%userprofile%) in the Value data. If the value is already set as REG_SZ, delete it and create a new value of the correct type.
5. Exit the Registry Editor.
Registry Disclaimer:
Important The above section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
http://support.microsoft.com/kb/322756
If the Documents folder is pointing to a Root folder of a fixed drive (example, D:\), follow the steps mentioned below:
Revert the Documents folder to its original location, or relocate it to a folder which is at least one level deep from the Root folder (Example: D:\Documents, or D:\Users\Documents etc). To do so, follow these steps:
* Create the destination folder first
* Click the Start button
* Right-click Documents, and choose Properties
* Select the Location tab
* Click Move and select the target folder
* Click Apply
* Click Yes when you’re prompted to move the files to new location
* Click OK
Regards,
Gokul — Microsoft Support
Help scanning windows 7 fax and scan to a PDF file.
Unfortunately, the Fax and Scan feature in Windows 7 does not support the .pdf format.
If you have Microsoft Office program installed on the computer, you may try these steps a s a work around.
How to convert .tif to .pdf documents using Office Professional (Word) 2007 and Windows 7 Ultimate:
a) Open Word 2007
b) Click the “Office button” in the upper left hand corner
c) Click “New”
d) Select “Blank document”
e) Click “Create” button
f) Click the “Insert” tab
g) Click “Picture”
h) In “Insert Picture” box, select .tif document to be converted to .pdf by clicking title in Pictures Library (My Pictures)
i) See .tif document file title now in “File Name” box of “Insert Picture” box
j) Click “Insert”
k) See the formerly .tif document to be converted to .pdf now as a Word document
l) In this new Word document, click the “Office button” in the upper left hand corner
m) Click “Save As”, then in resulting drop-down menu click “PDF or XPS”
n) In resulting Publish as PDF or XPS box, type into the “File name” box the title of the new .pdf document
o) In the “Save as type” box, select PDF
p) Check the “Open file after publishing” box
q) Click “Publish” button
r) See former .tif document now as a .pdf document
If this doesn’t help, you may use the HP Scan program or you might have to use your favorite search engine to find a third party program/ application to do this.
Third Party Software Disclaimer:
Using Third Party Software or Link, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software or Link can be solved. Using Third Party Software or Link is at your own risk.