Windows 7 keyboard and mouse not working

Далее повторите шаг 5, только на этот раз значение должно быть равно mouclass.
Вернитесь к начальной папке загруженного куста, выделите её и воспользуйтесь пунктами «Файл» – «Выгрузить куст».

Закрывайте «Редактор реестра» и выключайте машину. Вытащите флешку или диск с LiveCD и загрузите ПК как обычно. Клавиатура и мышь должны заработать.

Заключение

Таким образом, мы указали причины, по которым мышь и клавиатура перестают работать в Windows 7, а также рассмотрели способы, которыми можно вернуть устройствам работоспособность.

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Mouse Doesn’t Work In Windows 7

Windows 7 Professional 64-bit (up-to-date)
GIGABYTE P55-USB3 revision 2
Mid-Size Micro Innovations Optical Mouse (usb)
PS2 keyboard (generic)

I am using windows 7 64-bit. I just installed it onto my computer 3 days ago. The automatic updates went smooth and so far I am enjoying win7 except I have an annoying problem with my mouse. I have a mid-size micro innovations optical mouse I got at frys. This mouse has no issues with xp sp3 except for windows 7.

When I turn on my computer for the first time, my mouse works perfectly fine. But whenever I restart the computer, my mouse will not function properly. My mouse is able to move around and open up the properties window (whatever you call it) via right-click, but cannot click anything with the left-click button, and also it cannot scroll up and down either.

I reinstalled the drivers for both my keyboard and mouse, switched usb ports around to 2.0 to 3.0, used different mouse, but no luck. My usb mouse and keyboard is recognized and working properly according to «Device Manager.» By the way, I only have 1 ps2 port which is able to use either a mouse or a keyboard. Currently my keyboard is hooked up to the ps2 port and my usb mouse to a usb port.

Is this a driver, software, or hardware issue?

Anyway, I found out two annoying ways to get around this:

1st MINOR/TEMPORARY FIX
Open up task manager via ctrl+alt+esc and hit alt+tab 5-6 times.

2nd MINOR/TEMPORARY FIX
Restart the computer, login, and while it’s logging in, continue to move the mouse until you get to your desktop. This fix will get around the 1st option.

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Check with the mouse maker for updated drivers.

Rob Brown — MS MVP — Windows Desktop Experience : Bicycle — Mark Twain said it right.

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According to techsupport, it doesn’t need software to be installed. It just uses the basic usb drivers from windows.
http://www.theaccessoriesforum.com/showthread.php?s=854de31fc58cd20be1e2cf5ce68c116a&t=1567

my mouse:
http://www.digitalinnovations.com/mice/easyglide-3-button-mouse.html

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There is a remote possibility that something running on the computer, such as antivirus/
antispyware/security programs and others, so the next message will give information on
checking those after the below methods have been used.

Please ask your own question in that forum (1st link) as it does not specify that Windows 7
64 bit is even supported. Also there could be known issues as you are experiencing.

Check their KB FAQ and Live Support page

Mouse could have Windows 7 issues.

If it really only uses the default Windows 7 drivers then try these :

References to Vista also apply to Windows 7.

Do these to clear corruption and repair/replace damaged/missing system files.

Start — type in Search box — COMMAND find at top of list — RIGHT CLICK — RUN AS ADMIN

Then run checkdisk (chkdsk).

Then lets refresh the USB Stack

Control Panel — Device Manager — click anywhere in the blank/white area — then VIEW — Show
Disabled Devices — look everywhere (except USB Controllers) for your mouse (may have
none or more than one) and Right Click on it — UNINSTALL.

Control Panel — Device Manager — USB Serial Controllers — RIGHT CLICK on EVERYTHING and
UNINSTALL all except the category itself — REBOOT — this refreshes the driver and the USB stack

This KB shows the XP how to and the Vista and Windows 7 methods are identical
http://support.microsoft.com/kb/310575

Here is a utility to help but do the above 1st.

USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three
choices to see if any are there.

You would remove all instances of the devices then reboot.

If needed try both of these :

Rob Brown — MS MVP — Windows Desktop Experience : Bicycle — Mark Twain said it right.

4 people were helped by this reply

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References to Vista also apply to Windows 7.

What antivirus/antispyware/security products do you have on machine? Include any you have EVER
had on this machine including those you uninstalled (they leave remnants behind which can cause
strange issues).

Do these if you have not already done them (and you should have above).

Try these to clear corruption and repair/replace damaged/missing system files.

Start — type this in Search Box -> COMMAND find at top and RIGHT CLICK — RUN AS ADMIN

Enter this at the prompt — sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228

Also run CheckDisk so we can rule out corruption as much as possible.

After the above :

How to troubleshoot a problem by performing a clean boot in Windows Vista or
Windows 7
http://support.microsoft.com/kb/929135

Optimizing Microsoft Windows Vista Performance
http://support.microsoft.com/kb/959062

To see all that is loading bootup — wait a few minutes without doing anything — then Right Click
TaskBar — Task Manager — take a look at Appplications — Processes — Services — this is a quick
reference (if you have a little box on Lower Left — Show for All Users then check that).

A quick check to see which are loading is Method 2 there — using MSCONFIG then post a list of
those here.
———————————————————————

Tools that should help :

Process Explorer — Free — Find out what files, registry keys and other objects processes have open,
which DLLs they have loaded, and more. This uniquely powerful utility will even show you who owns
each process.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Autoruns — Free — See what programs are configured to startup automatically when your system boots
and you login. Autoruns also shows you the full list of Registry and file locations where applications can
configure auto-start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Process Monitor — Free — Monitor file system, Registry, process, thread and DLL activity in real-time.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

WhatsInStartUP — Free — This utility displays the list of all applications that are loaded automatically
when Windows starts up. For each application, the following information is displayed: Startup Type (Registry/Startup Folder), Command -Line String, Product Name, File Version, Company Name,
Location in the Registry or file system, and more. It allows you to easily disable or delete unwanted
programs that runs in your Windows startup.
http://www.nirsoft.net/utils/what_run_in_startup.html

There are many excellent free tools at NirSoft
http://www.nirsoft.net/utils/index.html

Window Watcher — Free — Do you know what’s running on your computer? Maybe not. The Window
Watcher tells all, reporting every window created by every running program, whether the window
is visible or not.
http://www.karenware.com/powertools/ptwinwatch.asp

Many excellent free tools and an excellent newsletter at Karenware
http://www.karenware.com/

Consider this an absolute must — manually updating your drivers.

Vista and Windows 7 love updated drivers so here is how to update the major ones.

This is my generic how to for proper driver updates :

This utility makes it easy to see which versions are loaded :

DriverView — Free — utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more.
http://www.nirsoft.net/utils/driverview.html

For Drivers check System Maker as fallbacks and Device Maker’s which are the most current.
Control Panel — Device Manager — Display Adapter — write down the make and complete model
of your video adapter — double click — Driver’s tab — write down the version info. Now click UPdate
Driver (this may not do anything as MS is far behind certifying drivers) — then Right Click —
Uninstall — REBOOT this will refresh the driver stack.

Repeat that for Network — Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
with their own software and drivers and any other major device drivers you have.

Now go to System Maker’s site (Dell, HP, Toshiba as examples) (as rollback) and then Device
Maker’s site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
BIOS, Chipset and software updates at System Maker’s site while there.)

Download — SAVE — go to where you put them — Right Click — RUN AD ADMIN — REBOOT after
each installation.

Always check in Device Manager — Drivers tab to be sure the version you are installing actually
shows up. This is because some drivers rollback before the latest is installed (sound drivers
particularly do this) so install a driver — reboot — check to be sure it is installed and repeat as
needed.

Repeat at Device Makers — BTW at Device Makers DO NOT RUN THEIR SCANNER — check
manually by model.

Manually look at manufacturer’s sites for drivers — and Device Maker’s sites.
http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
is preferred to ensure the latest drivers from System maker and Device makers are found)
http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

If you update drivers manually then it is a good idea to disable Driver Installations in Windows
Updates, this leaves Windows Updates ON however it will not install drivers which will usually be
older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then
go look for new ones manually if you wish.

Refer to these threads for many more excellent tips however be sure to check your antivirus
programs, update major drivers and BIOS, and also troubleshoot with the cleanboot method
first.

Rob Brown — MS MVP — Windows Desktop Experience : Bicycle — Mark Twain said it right.

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