The username or password is incorrect windows

Fix The username or password is incorrect error in Windows 10

After the recent Windows 10 update, several users have reported issues with the login screen . After the restart, the login screen displays “the username or password is incorrect” error.

This error usually occurs if you have the auto-login enabled for your Windows 10 computer. You can read similar complaints in the Microsoft community forums.

Every time I start my laptop this error, “Other User. The username or password is incorrect”, appears. My correct username is in the login box , I enter my password and continue.

If you are also troubled by this issue, follow the steps in this article to fix auto-login password incorrect error in Windows 10 .

Steps to fix the username or password is incorrect error:

1. Disable privacy option

1. Click on Start and select Settings.
2. Go to Accounts.
3. From the left pane, click on Sign-in Options.
4. From the right pane, scroll down to the Privacy section.
   
5. Under the “Privacy” section, you will see “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option.
6. It is set to On by default. Toggle the little switch to turn it off.
7. That’s it. Now you can log in to your Windows 10 computer without “this username and password is incorrect” error.

This issue occurs due to a new feature in Windows 10 ‘s new builds called Improve Boot Up Experience. This feature allows the Windows to use the user’s login information to apply to set up after restart or update.

However, it can also trigger the error mentioned above. Disabling the feature is the recommended solution.

2. Disable/Enable auto-login in Window 10

1. If the issue persists even after disabling the Sign-in options, try disabling or enabling auto- login .
2. Press “Windows Key + R” to open Run.
   
3. Type netplwiz and click OK.
4. This will open the User Accounts control panel.
   
5. In the Users tab, uncheck the “Users must enter a user name and password to use this computer” box.
6. Click on Apply. You need to enter you user account credentials twice to apply the changes.
7. Click OK to close the User Accounts window.
8. Restart your computer and check if auto- login password incorrect error is resolved.

If the auto- login option is already unchecked, try enabling it. In the User Accounts control panel, check the “users must enter a user name and password to use this computer” box.

Click Apply again and enter the password . Click OK and restart the computer.

By following the steps in this article, you can fix the username and password is incorrect Windows 10 error. However, make sure that you don’t enable auto- login on shared computers as other users will be able to access the data from your computer.

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Error message «User name or password is incorrect» at Win7 logon screen — three systems!

I have a home network with three Win7 machines. Today I introduced the third Win7 and replaced a WinXP machine. All three Win7 machines have been operating properly for months. Two machines had multiple admin users. One had an admin user added after the problem showed up.

There were some typical network issues — getting the machines to be able to access directories on other machines. That solved, I am now faced with this:

When each machine is turned on, we get a red cirle with an X, and this error message: «User name or password is incorrect.»

Of course, at this point no one has tried to put in a password yet.

The system presents only one user account. It does recognize the correct password. When Win7 finishes load, we can then log off the initial user account and get to a proper user account choice page. At this point the system allows us to choose the account we want, accepts the appropriate password and lets the right user account load.

To recap. For All Three Machines:

Multiple user accounts

Choice of user accounts is not presented after bootup

Only one user account presented

After the first UA loads, the system behaves appropriately.

I have tried changing user accounts and network settings without success. Please help

Changing a user’s password is trivial for malware or for a virus.

You can use the process below to invoke System Restore. This will set Windows (and its password file) back to the selected date:
System Restore
1. Set your BIOS so that it uses the DVD drive as its primary boot device.
2. Boot the machine with your Windows 7 Repair CD.
3. Press a key if prompted to boot from the DVD.
4. Select «Safe Mode Command Prompt» when prompted.
5. Log on as Administrator if prompted.
6. Select Repair when prompted.
7. Select System Restore when prompted.
8. Set Windows back to a point before this problem occurred.
9. When finished, remove the CD before rebooting the system.
In Step 2 you could also use your Windows 7 installation DVD. The subsequent steps are similar to the ones above.

A couple of observations:
— Rather than not setting a password, you should get Windows to remember your password. The process below lets you do this.
— Having a single account is obviously asking for trouble. After you have resolved the current problem you should create a second admin account, with a non-blank password, and record the details in a safe place.

Automatic logon
1. Click Start
2. Type the three letters cmd into the Search box and click OK.
3. Type this command and press Enter:
control userpasswords2
4. Single-click your account name.
5. Untick the box that requires users to enter a password.
6. Click OK.
7. Enter your password when prompted.

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The username or password is incorrect windows

The following forum(s) have migrated to Microsoft Q&A: All English Windows 7 IT Pro forums!
Visit Microsoft Q&A to post new questions.

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Question

I previously routinely logged into my daughters computer (running Vista Business X64 behind the firewall at her university’s network) via TS Web Access.

She upgraded the system to Windows 7 Ultimate to solve a video card issue and now the Remote Desktop login fails. I can get to the machine through the gateway but it gives the «The username or password in incorrect message» on every attempt.

I can have someone log using Remote Desktop from the internal network just fine using the absolute same username/password.

I have had her check all of the remote settings multiple times (I have seached this one extensively). Can anyone suggest what the problem may be and a solution. Or even a method to diagnose would be helpful.

This is a critical issue for me since she is near clueless.

Answers

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Please adjust the following setting of the computer which you establish the RDP connection to:

1. Open System Properties.

2. In the Remote tab, select the following option:

Allow connections from computers running any version of Remote Desktop

If the issue persists, please also collect the MPS Report on the computer which you establish the RDP connection to (the target computer) for our further research:

2. After the download is complete, double-click this «MPSRPT_PFE.EXE» file. When you are prompted «Include the MSINFO32 report?», please input Y to continue. After a while, a CAB file will be generated.

3. Open My Computer, browse to the «%systemroot%\MPSReports\PFE\CAB» folder. You can find the CAB file above.

If there is a TS gateway on your network , please also collect MPS Report on it.

For your convenience, I have created a workspace for you. You can upload the screenshot via the following link. (Please choose «Send Files to Microsoft»)

I did check the remote desktop settings several occations and checked to make sure user accounts are added to remote access.

I will have to see if I can get someone to do this at her computer. I am

700 miles away! It is onthe university network with a gateway (TS Web Access running on a windows 2008 server platform) Not sure how successfull I will be at getting them to run the utility. May take a few days.

I can get to the computer, it just will not accept the username/password. This all worked correctly before updating to Windows 7 (Vista Business before update). I was hoping for a simpler (even if brute force) solution like uninstall/reinstall components.

Thanks for the assistance!

I’m having a very similar problem. I’m trying to connect to a vista computer from a windows 7 computer.

It worked fine all along until suddently, after one login. The next login (2 minutes later) failed saying it was wrong username/password. and it’s 100% sure not to be wrong.

It works fine if I use the local IP e.g. http://192.168.0.122/tsweb/Default.htm but if I use http://94.145.xx.xx/tsweb/Default.htm it says wrong username/password. also if I’m using the microsoft remote desktop client (so it’s not just in tsweb. I’ve check keyboard layout and lord knows what. I*M TYPING THE RIGHT THING. but it isn’t letting me in! PLEASE HELP!

Not sure if you’ve managed to resolve this or not, but I had a similar problem which is now resolved.

Here is my scenario:

— the username on Win7 target is changed (allegedly — and you know why I say allegedly later) by choosing «change your account name» through clicking on user picture in start menu or «user accounts» in control panel.

— you try logging in to win7 remotely (from server 2k3 in my case) using the new uname/password and it fails: incorrect uname/passw.

— another pc in the network (xp in my case) is able to login using the new uname.

If you’re in similar situation, then the reason is that changing the username as said above didn’t actually change the username and seems to only set a full name for the same username. to change the actual username, you need to run «netplwiz » (start menu, then just type netplwiz and enter) which shows a different looking «user accounts» window similar to «control userpasswords2» in older versions of windows. You need to have all «user account» windows closed before running this. Then select your current username, then click on properties and change the «User Name» to the new value. Notice the full name being reported as what you were expecting to be the new username.

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